Question: I bought my vanilla card on a Friday. If they asked for an SSN or a lot of other identifying information, then you're at risk of identity theft. I hadn't heard of them asking for ID before, though that would make sense if they were checking whether you're the person who used it previously.Ī different question is - who did you give your identification information to? And what information did they require? Just a driver's license is reasonable. The Vanilla Visa gift card provider doesn't care about fraud. What can I do?Īnswer: This is a common problem, as you can tell from the other comments on this article. I called vanilla visa gift card for help and I have to send a picture of my ID. I went to check the balance and said it had $0. I went online to buy something, but it didn't go through. Question: I bought a vanilla visa gift card of $60. Based on the few positive reviews I've seen, the company is capable of delivering the promised service once in a while. However, you might have a different experience. Other people have shared similar issues in the comments and in messages with me. While I and many others have had negative experiences with the Vanilla Visa gift cards, some customers have used them repeatedly without problems. Never buy a gift card in the hopes that someone will deposit money on it.Never trust something that is too good to be true, like a gift card offered at a huge discount.Never provide a person or a website with your personal information unless you are 100% sure it is safe.It may show the full or partial card number. Never send someone photos of the receipt for the card, either.They can use that information to withdraw money from the card. Never send someone photos of the front or back of your Vanilla Visa card.Anyone who demands payment by gift card is always a scammer." As the FTC succinctly says, "Gift cards are for gifts, not payments. This scam is so common that the Federal Trade Commission has an entire page devoted to informing consumers about it. As Consumer Reports notes, scams like these might be part of a money-laundering operation. No legitimate businesses (or legitimate customers) would make these types of requests. Is this ok? Do I have any risks involved? After that, I would send him back the $200 he paid extra. I sold a book on eBay, and the buyer asked to send me $200 more than the cost of the book so I would help him use a Vanilla Visa gift card. I do not want to accept this offer, so what should I do? The difference of $300 is my payment for surveying the shop where I buy the gift cards. I have received a cashier's check for $1,815 and a request for me to buy $1,500 on OneVanilla gift cards. (I never tried to use these gift cards as debit cards with a vendor.) After buying two separate Vanilla Visa gift cards at the same time from the same store and making a dozen attempts to register them, I was never able to get a zip code associated with them-meaning I could never actually use them online as was my intent when they were purchased. For the first full day, any attempt to register my card by entering in my zip code and trying to proceed was denied. Registration Doesn't WorkĪt least, it never worked for me. Given the poor customer service and general reputation of the company, I doubt it. This is not true for online purchases, though I don’t know if this is true for an in-person transaction. In fact, the website’s “important things to know” section says you can use the Vanilla Visa card immediately after purchase. The card’s instructions say vendors may put a 24-hour hold on money, but there is no such warning in the instructions or on the vendor website stating that the card itself must be registered online.
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